Privacy Policy

Last updated: September 9, 2026

Kinmel Mart operates only through its physical stores — the Shisuwa and Budhibazar branches in Pokhara — and our official app, available on the Google Play Store. This website does not offer online ordering or delivery; it is only a representation of our stores and products.

Information we collect

We collect only the minimum information needed to serve you, and only when you use our official app:

• Full name
• Phone number
• Location
• Products (your cart and order details)

This website itself is informational only — browsing it does not create an account and does not collect personal information.

External services we use

To make things work, we rely on trusted external services:

• Leaflet — for maps and location features.
• Google Play Store — for distributing our official app.

These services have their own privacy policies, and we encourage you to review them.

Children & age-restricted products

Children of 10 years and above may use our app. However, products such as tobacco-based items and hard drinks are strictly for customers above 18 years of age. For children's use, we do not recommend it to parents without supervision — please guide what your children browse and order.

Product images are for representation

Images shown on this website and in our app are for representation only. Sometimes an image may not exactly match the actual product, or may not show its true behaviour or appearance.

Local storage

Our app uses local storage on your device for user login, cart and order history. This data stays on your device; in case of loss of data (for example, clearing app data or changing devices), we are not responsible.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

Shisuwa Branch: +977 9714025191 · kinmelstore3@gmail.com
Budhibazar Branch: +977 9714025192 · kinmelmartbudibazar23@gmail.com